Amy Gallo – Navigating Classroom Conflict

Amy is the author of the HBR Guide to Dealing with Conflict and a contributing editor at Harvard Business Review.

Released: February 15, 2019
Videos: 15

Setting the Context… A StoryPLAY VIDEO
How does conflict make us feel and react?PLAY VIDEO
The Benefits of Healthy ConflictPLAY VIDEO
Skills and Tools to Productively DisagreePLAY VIDEO
Analyzing a Specific Conflict – Types of ConflictPLAY VIDEO
Types of Conflict – ScenariosPLAY VIDEO
Determining your Goal and Picking Your OptionPLAY VIDEO
Reflecting on a Challenging SituationPLAY VIDEO
Preparing for the ConversationPLAY VIDEO
Having a Productive ConversationPLAY VIDEO
Reframing Your Thinking and Building School CulturePLAY VIDEO
Managing Your EmotionsPLAY VIDEO
Listening and Making Your Voice HeardPLAY VIDEO
Achieving a ResolutionPLAY VIDEO
Repairing a RelationshipPLAY VIDEO